FAQ

FAQ

Would you go to court without a lawyer? Or run a business without an accountant? Recovering from a disaster can be difficult and overwhelming. Add to this a complex insurance policy with vague language, coverage questions, and the need to prove every detail of your loss to the insurance company. It soon becomes clear that you could use experts at your side.

Public adjusters are the only category of insurance adjuster who work exclusively for you, the policyholder. There are three types of “adjusters” who you may interact with over the course of your claim.

  • company adjuster (often referred to as simply the “insurance adjuster”) works for the insurance company.
  • An independent adjuster also works for insurance companies, not for policyholders. They are simply an independent agent rather than an employee, so an independent adjuster could be working for multiple insurance companies.
  • public adjuster represents the only category of adjuster that works exclusively for policyholders and never for insurance companies. This means there is no inherent conflict of interest when it comes to advocating on your behalf to the insurance company.

A public adjuster may contact you directly after you experience property damage to your home. It’s important for you to know what questions to ask of a public adjuster so you can distinguish established and trustworthy firms from all the others.

Insurance claims are complex and your policy is actually considered a contract. In order to thoroughly understand this contract, you would need to educate yourself on every aspect your policy’s terminology. A Public Adjuster takes on the burden of preparing the estimate and negotiating with contractors and insurance adjusters.

Depending on the efficiency of your insurance company, claim settlement can range from a few days to a few months. Rest assured that Midland staff will make regular contact with your insurance company to check the progress of your claim.

Because your insurance agent cannot legally represent the policy holder, many are more than happy to refer their clients to a Public Adjuster.

This being said, your insurance company cannot “drop” you for any reason other than fraud. An insurance company can choose to not renew your policy on the anniversary of the renewal date, but this would likely only happen of you have filed several claims within a short period of time. 

It’s possible that rates can change on your renewal date, but filing a claim for an occurrence that you did not cause (siding blowing off during a storm, for example) will likely not cause a rate increase unless this type of issue occurs regularly.